Privacy Policy

Scope

This policy covers the Motion Storyline website, web apps, and any pages that link to this policy.

What data is collected

Account and contact details. Information entered during sign up, purchase, or support—such as name, email, and any details shared in messages.

Billing information. Payments are processed by Stripe. Sensitive payment data (like full card numbers) is handled by Stripe and not stored by Motion Storyline systems.

Usage and device data. Standard logs such as IP address, browser type, operating system, pages viewed, and timestamps. This helps keep Motion Storyline secure and reliable.

Cookies and local storage. Session identifiers and preferences may be stored in cookies or browser storage to keep users signed in and to move smoothly between pages.

Services used to run the product

Firebase. Used for cloud data storage and platform services (e.g., authentication, databases, hosting). Data stored in Firebase is limited to what is needed to operate Motion Storyline.

Beam Analytics. Used for privacy-friendly analytics (page views and traffic sources). According to Beam’s documentation, Beam does not collect personal information, does not use cookies, does not track users across websites, and is GDPR compliant.

Stripe. Used for subscriptions and payments. Stripe’s security and compliance controls apply to payment processing.

Open-source software. Popular open-source projects, including those maintained by large companies, are used where appropriate. Source code for those projects is available on GitHub from their respective publishers.

How data is used

Operate Motion Storyline, troubleshoot issues, improve performance, communicate about changes or support requests, and process subscriptions and invoices.

When data is shared

Data is shared with service providers noted above strictly to deliver Motion Storyline (e.g., hosting, analytics, payments, customer support). Data may be disclosed to comply with law, respond to valid legal requests, or protect the rights, safety, and security of users and Motion Storyline.

Data retention

Data is kept only as long as needed for the purposes described here, to meet legal or accounting requirements, or to resolve disputes. When data is no longer required, it is deleted or anonymized.

Security

Industry-standard safeguards are used to protect data in transit and at rest. No method of transmission or storage is perfectly secure; prompt notice will be provided if a material security incident affecting personal data is detected.

Your choices and controls

Most browser cookies and local storage can be cleared or blocked in browser settings, though doing so may affect sign-in and core features. Email [email protected] to request access, correction, export, or deletion of account information, subject to legal and operational limits.

Children’s privacy

Motion Storyline is intended for individuals who can lawfully enter into agreements in their region. If a child’s personal information was submitted by mistake, request deletion at [email protected].

International use

Data may be processed in regions where Motion Storyline or its service providers operate. Safeguards appropriate to the transfer are applied when moving data across borders.

Changes to this policy

Updates may occur from time to time. Continued use of Motion Storyline after a change signals acknowledgement of the revised policy.

Real talk

Motion Storyline builds creative tools and keeps data use narrow and practical. Account data is collected only to run the product, improve reliability, and handle support and billing. No sale of personal information. No ad-tech tracking beyond basic, privacy-respecting analytics for understanding traffic and performance.

Contact

Questions or requests: [email protected]