Connection troubleshooting

Troubleshooting connection problems within device range

Click play to view a walkthrough.

Troubleshooting connection problems within device range

Step one

Locate and remove panel cover to the cable interface dock, and plug in the micro USB cable.

Step two

Connect USB cable to your phone or tablet, and go back into 'connection diagnostics settings' in our owner's app.

Step three

Network settings should begin to sync automatically, and fix any detected issues. Any issues will display on the settings tab.